Leadership Team

John brings more than 30 years of hands-on experience in the life science industry. As Founder and CEO of PSC Biotech Corporation, he has helped shape the growth of PSC Software and its solutions across regulated industries. Before founding PSC, he held roles at the United States Department of Defense, CPI Plants Inc., Lockwood Greene Engineers, Johnson & Johnson, and Fluor Daniel. John holds a Bachelor of Science degree in Chemical Engineering from the University of Rhode Island.

He is a former president of the International Society of Pharmaceutical Engineers Los Angeles Chapter and an active member of PDA, ASQ, and RAPS. John is passionate about creating value for clients by helping life sciences organizations improve quality, strengthen compliance, and operate more efficiently.

Gilbert brings over 30 years of experience in finance and accounting leadership. He joined PSC Biotech Corporation as Controller in 2008 and was promoted to Chief Financial Officer, where he leads financial strategy, accounting operations, treasury, tax planning, and business investment for PSC Group. His background includes financial planning, risk management, compliance, and supporting the company’s long-term financial goals. He holds an Master of Business Administration, CPA from the Hong Kong Institute of Certificated Public Accountants, CPA from the Washington State Board of Accountancy, and was a Fellow of the Association of Chartered Certified Accountants (FCCA), United Kingdom.

Gilbert leads technology initiatives at PSC Software, driving innovation and excellence in cloud-based solutions. He oversees product development, directly contributes to the creation of cutting-edge applications, and spearheads strategic planning for application hosting capabilities. With over 15 years of experience across diverse development platforms, Gilbert offers deep technical expertise and proven leadership.

A graduate of California State Polytechnic University, Pomona, with a Bachelor of Science in Business Administration, Gilbert combines technical acumen with strategic insight. Under his leadership, PSC Software has achieved consistent growth, and his vision ensures this trajectory continues well into the future.

Brett brings more than a decade of experience with PSC to his role, with a background that spans life sciences, client services, and business leadership. Since joining PSC Software in 2016, he has supported the company’s continued growth by combining industry knowledge with a strong understanding of customer needs, operations, and software solutions.

Brett’s educational background in microbiology and molecular genetics, pharmaceutical analysis, and business administration gives him a unique blend of scientific, technical, and business expertise. His experience helps bridge the gap between regulated industry requirements and practical software solutions, supporting PSC Software’s focus on innovation, client success, and long-term customer relationships.

Heather joins PSC Biotech Corporation as a senior director with over 20 years of experience navigating complex technical and legal issues combined with analytical and technical knowledge, fiscal responsibilities, conflict resolution, software, CAPA, non-conformance regulatory compliance, manufacturing, six sigma and global business startups.

As a leader in project management and global operations, Heather spearheads PSC’s expansion efforts in Europe. She holds multiple certifications, including GMS CRP, ERC visa and immigration expertise, audit quality appraisal and delivery, project management professional (PMP), and advanced sciences. Her leadership helps strengthen PSC Software’s presence in Europe and supports regulated organizations as they navigate complex operational, technical, and compliance needs.

Chunhong brings over 23 years of experience in the chemical engineering, pharmaceutical, and biotechnology industries. She specializes in qualification, validation, and cGMP compliance services for pharmaceutical and biotechnology facilities, including laboratories, manufacturing plants, equipment, and utilities. Her deep expertise in validation and cGMP compliance ensures her teams are guided by knowledgeable, experienced leadership.

Chunhong has successfully supported four Chinese domestic sterile injectable manufacturers in achieving marketing authorization for their cephalosporin products. Additionally, she led two greenfield commissioning and qualification projects in Singapore—one for a sterile facility and one for a biotechnology facility. Her leadership and technical skills have been instrumental in spearheading PSC’s continued growth across Asia.

Samuel is a highly adaptable business director with over 17 years of experience managing automated GxP production facilities across the pharmaceutical and food industries. His expertise spans reliability and project management principles, as well as the full Commissioning, Qualification, and Validation (CQV) life cycle. Samuel’s diverse professional background includes leadership roles at industry-leading organizations such as CSL, Grifols, Nestlé, and Toyota. This breadth of experience has equipped him with a unique perspective and a comprehensive skill set that spans multiple industries.

As the Managing Director for Australia & New Zealand for PSC Biotech Corporation, Samuel leads with a focus on efficiency, quality, and regulatory compliance. He has successfully managed cross-functional teams of project and validation engineers, quality assurance specialists, and maintenance personnel. Known for delivering complex projects on tight timelines, Samuel consistently helps teams maintain high standards and achieve successful outcomes